Aetna Medicare Customer Service Resources

Thank you for working with Trout Insurance and selecting a plan from Aetna. Below are handy resources to help you get the most out of your policy. Find a doctor, customer service information, drug formularies, and more. 

Set Up Your aetna medicare member portal

Set Up Your Aetna Medicare Member Portal. This page lets you see your plan's coverage information and other resources:
  • View your benefits
  • Check the status of recent claims
  • Find care (doctor, drug, or facility) in your network
  • Estimate the cost of treatment and out-of-pocket expenses
  • Explore programs to stay healthy throughout the year
  • Pay your monthly premium and/or enroll in AutoPay

Customer Service Phone Numbers

Trout Insurance Services
Visit: 29 N Main St
Weaverville, NC 28787
     
Mail: PO Box 1414     
Weaverville, NC 28787
     
Ph: 828.279.4681
Fax: 1-888-221-4842
[email protected]
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Trout Insurance is a full line insurance agency based in WNC. We serve clients in North and South Carolina as well as national companies. Trout Insurance offers life, health, disability, Medicare supplement, Medicare Health Plans, Medicare Prescription Plans, Long term care insurance, Home and Auto insurance for individuals. For businesses we offer group health & benefits, commercial liability, property & worker's compensation as well as plans for business owners. 

Dave Trout, David Hanson and Idelle Davids are independent insurance agents with Trout Insurance. 

​We do not offer every plan available in your area. Currently we represent at least 8 organizations which offer at least 57 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.