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 PRIVACY NOTICE STATEMENT 

Personally Identifiable Information or PII means that information which can be used to distinguish or trace an individual’s identity, such as their name, social security number, among others, alone or when combined with other personal or identifying information that is linked or linkable to a specific individual, such as date and place of birth, mother’s maiden name, etc. Additional details about the meaning of PII is contained in the government’s guidance, OMB Memoranda M‐07‐16 (issued May 22, 2007). 

This notice dated Oct 1, 2013, explains how Dave B Trout, dba Trout Insurance Services, Inc. may collect, use and share your information. Please read carefully and contact Dave Trout if you have any questions or would like to file a complaint. Contact information is as follows: Dave Trout, Trout Insurance Services, Inc., PO Box 1414, Weaverville, NC 28787, via email dtroutinsurance@aol.com or call 828-658-1472

If you believe your Personally Identifiable Information has been or may have been compromised in any way and you would like to file a complaint with the Centers for Medicare & Medicaid Services (CMS), please go here: http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html. 

WHY DID YOU RECEIVE THIS NOTICE 

We are legally required to give you this notice by applicable law and our agreement with the federal government. We respect your personal information and want you to fully understand how we may use and share your information. 

WHAT INFORMATION WILL YOU ASK ME TO GIVE YOU &  HOW DO WE USE IT 

We must collect certain information about you, called Personally Identifiable Information (“PII”) in order to help you complete your application for health insurance. PII is information that can be used to identify you or trace your identity. These are a few examples of PII. This is not a complete list, name, address, zip code and county of residence, date of birth, telephone number, social security number, household income, number of individuals residing in your household, marital status race or ethnicity, credit or debit card numbers, checking account numbers and/or any information necessary to assist you with your request for assistance with your healthcare coverage. 

INFORMATION THAT YOU VOLUNTARILY PROVIDE ON MY WEBSITE 

We do not collect Personal Information through this Web site unless you voluntarily submit it. This information is used to complete transactions and provide the information, products and services that you have ordered or requested, and for administrative and analytical purposes. In addition, Personal Information may be used to contact you (by telephone, regular mail, email, facsimile or other means) to answer your questions or respond to your comments, to send you information about our products and services, to provide emails, newsletters and other communications, to conduct market research, and to ensure compliance with our policies and applicable laws and regulations. When you opt not to receive emails or newsletters from us, we collect and store certain Personal Information, such as your email address, in order to comply with your preferences regarding such materials and will do so promptly upon your request. 

HOW WILL YOU USE MY INFORMATION 

We will use only the information that we need to help you obtain health insurance through the Federally facilitated Exchange (“FFE”) and to provide Authorized Functions approved by the FFE, or other service as permitted under applicable law. These are a few of the authorized functions that we may conduct. This is not a complete list: Helping with your application for insurance, Answering question about your eligibility, helping to enroll you in a qualified health plan, helping with filing appeals of eligibility determinations, correcting errors in your application. 

WILL YOU SHARE MY INFORMTION WITH ANYONE 

We may only share your information as described in this notice. We may share your information with certain Federal or State agencies, the health insurance issuer that you select or subcontractors that help us to provide services to you. We do not share with third parties any Personal Information you provide to us through this Web site except with your consent or as described in this Privacy Policy. 

We may share non-Personal Information with others from time to time. Examples of such non-Personal Information include the number of users who visited this Web site during a specific time period and the general geographic location of visitors. This information is shared in an aggregate form. 

We reserve the right to transfer any information we have about you, including Personal Information, in connection with the sale or transfer of all or a portion of our business or assets to a third party such as Blue Cross and Blue Shield of North Carolina. 

CAN I INDICATE MY PREFERENCE FOR RECEIVING COMMUNICATION 

If you want to opt-out of receiving certain communications from us, please contact us at dtroutinsurance@aol.com

CHILDREN’S INFORMATION 

Although parents are free to use this Web site on behalf of their children, we do not direct this site to children or knowingly collect personal information from children. We would be pleased to work with parents and guardians to delete from our records personal information that a child may have disclosed improperly on this site. 

WHAT HAPPENS IF I DO NOT SHARE MY INFORMATION WITH YOU 

If you do not want to share your information, we would not be able to assist you in enrolling in a health insurance plan through our agency. 

WILL YOU KEEP MY INFORMATION SAFE 

Yes. We are required to keep your information safe. We have developed privacy and security policies/practices that we must follow to make sure that we protect your PII. For your protection, please do not send e-mails to us that contain your personal health information. We cannot guarantee the security of these e-mails before they reach us, in contrast to the security precautions in place when you send us personal information via an online form on this Web site. 

We are sincerely committed to protecting your personal privacy. While information is important for our ability to provide superior service, our most important asset is our customer’s trust. Keeping information secure and using it in a responsible manner is our top priority. 

HOW WILL YOU INFORM ME ABOUT CHANGES TO THIS PRIVACY NOTICE 

Our Web site will continue to evolve to bring you new features and services and to implement technological advances. As a result, we may change this Privacy Policy from time to time without prior notice. But, revised versions of this Privacy Policy will be posted on this Web site, together with an updated effective date. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred. By continuing to use this Web site after we post any such changes, you accept the Privacy Policy as modified.
Trout Insurance Services
Visit: 29 N Main St
Weaverville, NC 28787
     
Mail: PO Box 1414     
Weaverville, NC 28787
     
Ph: 828.279.4681
Fax: 1-888-221-4842
dtroutinsurance@aol.com
Privacy Notice | Privacy Policy 
© 2019 Trout Insurance Services. All Rights Reserved. 
Not affiliated with the U.S. Government or Federal Medicare Program.
Stay current with relevant insurance news. Newsletters usually send out about once per month. We will never share your address. ​ 

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Trout Insurance is a full line insurance agency based in WNC. We serve clients in North and South Carolina as well as national companies. Trout Insurance offers life, health, disability, Medicare supplement, Medicare Health Plans, Medicare Prescription Plans, Long term care insurance, Home and Auto insurance for individuals. For businesses we offer group health & benefits, commercial liability, property & worker's compensation as well as plans for business owners. 

Dave Trout, Jessica Cody, Jeremy Sheridan, and Robert Pugh are independent insurance agents with Trout Insurance.  Dave Trout specializes in life and disability insurance, Medicare supplement insurance, and commercial business insurance. Jessica Cody, specializes in individual health, personal home and auto, small commercial and Medicare.  Jeremy Sheridan specialize in Group Health and Employee Benefits, Commercial, Health, Life and Medicare.

"We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options."

  • Home
  • Alignment Medicare NC
    • Alignment C-SNP
  • Medicare Resources
    • FEMA Medicare SEP
    • Medicare - What Is Most Important To You
    • ANOC "Annual Notice of Change" Statement
    • Q & A from TIS & Alignment Medicare Seminar
    • New To Medicare
    • Medicare 2023 RX Plans
    • Medicare Advantage Plans 2023
    • Medicare Center Software
    • Medicare Supplement Premium Increase?
    • Fitness
    • Medicare FAQ's
    • BLOG
  • Enroll for 2023
  • Benefits
  • Our Agents
  • Contact